To repair the Quick views, see !F92775FC46A390CA!205.entry You can delete the 'Recovered items' folder when you have moved all of the messages out of it, but be aware that doing so will break the Quick views. Rather, create a new folder in the desired location and move the recovered messages into it. You should wait for the new database to index all your relocated messages (may take hours, with high processor usage) before beginning to move them out of the 'Recovered items' folder.ĭo not move any folders out of the 'Recovered' items folder. When WLMail is restarted, it will automatically re-create the database file, and all e-mail messages within the Message Store will be 'recovered' and moved to appropriately named subfolders within a folder called 'Recovered items' under 'Storage folders'.īe aware that any messages left on your Mail Service Provider's server for a POP3 account, may be re-downloaded. Delete the backup of the database within the folder Backup\new (if a recent compaction of the database has occurred, this backup may not exist).ĭelete the database file 'Mail.MSMessageStore'. Within it, you will find the database file called 'Mail.MSMessageStore'. Force a full recovery of database and messages:ĭuring a full recovery, your database will be re-created, and all your folders/messages will be moved into subfolders of a folder called 'Recovered items' under 'Storage folders'. Once the database compaction succeeds, return the 'n' value back to its original number when you restart WLMail. Then *immediately* exit WLMail and select "Yes" when asked to "Recover unused disk space". Go to Tools->Options.->Advanced ->Maintenance ->check the option "Compact the database on shutdown every 'n' runs" and change the value 'n' to '1'. Test your messages again for the problem. A few messages within the Message Store may be 'recovered' during the process and moved to a folder called 'Recovered items' under 'Storage folders'. When WLMail is restarted, it will automatically restore the database file from the backup.
After ensuring that the backup** of the database is in place within the folder Backup\new, delete the database file 'Mail.MSMessageStore'. Navigate to your WLMail Message Store folder*.
You could also make a copy of your entire Message Store for backup purposes. See !F92775FC46A390CA!174.entry for the backup procedure. Please back up all your messages before you try any of the following remedies, in case something goes horribly wrong with your messages (not likely, but possible). This problem could have been caused by interference from an incompatible antivirus program.
It would appear that the database is messed up but it does not know it.
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